Privacy Policy

Depending on how you interact with The Book Collective, we may collect the following categories of information.

Information You Provide to Us

When you place an order, create an account, contact us, subscribe to marketing communications, submit a review, or otherwise provide information to us, we may collect:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Account information
• Order and purchase information
• Communications you send to us
• Reviews, survey responses, or other information you choose to provide
• Information provided when contacting customer support

Payment information is generally processed securely by our payment service providers. We may not directly store complete payment card details.

Information We Collect Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages and products viewed
• Referring website or source
• Approximate location based on IP address
• Website interactions
• Shopping cart activity
• Cookie identifiers
• Other technical information about your interaction with our website

We may use this information to operate and improve our website, understand how customers use our services, prevent fraud, personalize your experience, and support our marketing and advertising activities.

We may use personal information to:

• Process and fulfill your orders
• Deliver physical books
• Provide access to purchased e-books and other digital products
• Process payments, refunds, and returns
• Send order confirmations and shipping updates
• Provide customer service and support
• Manage customer accounts
• Respond to questions and requests
• Detect and prevent fraud, abuse, and unauthorized activity
• Maintain the security and functionality of our website
• Improve our products, website, and customer experience
• Analyze website usage and performance
• Personalize content and product recommendations
• Send marketing communications where permitted
• Measure and improve advertising campaigns
• Maintain business and transaction records
• Comply with applicable laws, regulations, and legal obligations

Where required by applicable law, we process personal information only when we have an appropriate legal basis to do so.

The Book Collective offers both physical and digital products.

When you purchase a physical book, we may process information necessary to fulfill and deliver your order, including your name, shipping address, contact information, and order details.

When you purchase an e-book or other digital product, we may process information necessary to provide access to your purchase. This may include your email address, account information, purchase history, download information, and other information necessary to deliver or maintain access to the digital product.

We may use third-party platforms or service providers to host, deliver, or manage digital products. These providers may process information according to their own privacy policies and our agreements with them.

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies when you visit or interact with our website.

These technologies may be used to:

• Keep our website functioning properly
• Remember your preferences
• Maintain your shopping cart
• Understand how visitors use our website
• Measure website performance
• Prevent fraud and improve security
• Personalize your experience
• Measure advertising effectiveness
• Provide relevant advertising
• Understand how customers interact with our marketing

Some cookies are necessary for our website to function. Others may be used for analytics, personalization, or advertising.

Depending on your location, you may be able to manage certain cookie preferences through controls available on our website or through your browser settings.

Disabling certain cookies may affect some features or functionality of our website.

We may work with analytics providers, advertising platforms, social media platforms, and other service providers to understand how visitors interact with our website and advertising.

These providers may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website and, depending on the provider and your settings, other websites or services.

This information may be used to:

• Measure advertising performance
• Understand customer behavior
• Improve our marketing
• Create advertising audiences
• Personalize advertising
• Measure conversions
• Understand which advertisements or marketing channels lead customers to our website

Where required by applicable law, advertising or analytics technologies will only be used after obtaining appropriate consent.

We may share personal information with third parties when reasonably necessary to operate our business and provide our products and services.

These parties may include:

• Ecommerce and website providers
• Payment processors
• Banks and payment networks
• Shipping carriers
• Warehousing and fulfillment providers
• E-book and digital delivery providers
• Customer support providers
• Email and communication providers
• Analytics providers
• Advertising and marketing providers
• Fraud prevention and security providers
• Hosting and IT providers
• Professional advisers, including accountants, lawyers, and consultants
• Government agencies or authorities where legally required

These providers may process personal information on our behalf or for purposes described in their respective privacy policies.

We may also disclose personal information where reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to lawful requests or legal processes
• Protect our rights, property, customers, or business
• Detect, investigate, or prevent fraud or security incidents
• Enforce our agreements and policies

Depending on applicable privacy law, certain advertising or analytics activities may be considered a “sale,” “sharing,” or use of personal information for targeted advertising even when no money is exchanged.

Where applicable, you may have the right to opt out of certain uses of your personal information for targeted advertising, sale, or sharing.

Where required, we will provide appropriate methods for exercising these rights.

If The Book Collective or part of our business is involved in a merger, acquisition, restructuring, financing, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any subsequent processing of personal information will remain subject to applicable privacy laws.

The Book Collective serves customers internationally and may work with service providers located in different countries.

As a result, your personal information may be processed, transferred, or stored outside the country or region where you live.

Privacy and data protection laws in those countries may differ from those in your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet our business, contractual, accounting, tax, fraud prevention, and legal obligations.

The length of time we retain information may depend on:

• The type of information
• The purpose for which it was collected
• Our relationship with you
• Legal and regulatory requirements
• Accounting and tax requirements
• Fraud prevention and security requirements
• Contractual obligations
• Potential disputes or legal claims

When personal information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Appeal certain decisions regarding privacy requests where applicable
• Submit a complaint to an applicable data protection authority

The availability and scope of these rights depend on your location and applicable law.

We may need to verify your identity before processing certain requests. We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at support@thebookcollective.co.

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar data protection requirements, we may process your personal information under one or more of the following legal bases:

Performance of a contract: We may process information when necessary to fulfill your order or provide services you requested.

Legal obligations: We may process information when necessary to comply with applicable laws.

Legitimate interests: We may process information where necessary for legitimate business interests, provided those interests are not overridden by your rights and interests.

Consent: We may process information based on your consent where required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

Depending on applicable law, you may have rights to access, correct, erase, restrict, object to processing, or receive certain personal information in a portable format.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on your state of residence and whether applicable legal thresholds are met, these rights may include:

• The right to know what personal information we collect
• The right to access certain personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to obtain a portable copy of certain information
• The right to opt out of certain sales or sharing
• The right to opt out of targeted advertising
• The right to limit certain uses of sensitive personal information where applicable
• The right to appeal certain privacy decisions

To exercise an applicable privacy right, contact us at support@thebookcollective.co.

We may request information necessary to verify your identity and process your request.

If you subscribe to our marketing communications, we may send you information about:

• New books and releases
• Product recommendations
• Promotions
• Special offers
• Discounts
• News and updates from The Book Collective

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to your purchases, account, security, customer support requests, or other non-promotional matters.

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your account.

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information from a child has been collected in circumstances where parental consent or another legal basis was required but not obtained, we will take appropriate steps to delete that information.

A parent or legal guardian who believes a child has provided personal information to us may contact us at support@thebookcollective.co.

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

The Book Collective
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@thebookcollective.co

For privacy-related requests, please include sufficient information for us to understand your request and, where necessary, verify your identity.